A recent UK survey by Fuuse, a charge point management platform, revealed that the most significant obstacle faced by EV installers is the complex process of applying for OZEV grants. This complexity seems to be impeding the expansion of EVs, despite the grants’ intended purpose of promoting it.

More than half of the survey participants identified the cumbersome process of applying and reclaiming government grants as a major challenge. 40% found the procedure for the Homecharge scheme, which is set to be reduced next month, particularly difficult. Additionally, over 10% advocated for the complete elimination of the OZEV schemes. The primary issues highlighted were the excessive information requirements, manual paperwork, and delays in payment associated with the current application process.

James Harding, the founder of the UK EV Installers community, shared his insights in the Fuuse report, noting that while EV installation appears to be a lucrative and rapidly growing sector, success in this field demands advanced administrative capabilities for navigating the OZEV grant process, strong financial management, and greater cash reserves than what small trades usually possess.

Addressing the suggestions to abolish the OZEV grants, Mr. Harding highlighted the benefits they bring to the industry. He pointed out that while the OZEV grant process does present entry barriers and imposes stringent standards, these challenges are instrumental in maintaining high installation standards and deterring substandard installers, as each rejected grant could cost the installer £350.

The Fuuse report emphasizes the importance of enhancing market education, noting that 46% of installers identify a lack of client knowledge and understanding as a significant challenge. It draws a connection between reluctance towards EV transition and a lower awareness of charging needs and the solutions available.

The report also addresses how rising costs are influencing the EV market. It discusses the impact of increased equipment costs and higher salaries on the expenses incurred by installers and their clients, which may be affecting decisions regarding the transition to electric vehicles.

Michael Gibson, CEO of Fuuse, reflected on the report’s findings:

“The inaugural survey of installers has revealed critical challenges within the industry. It will be interesting to monitor how these issues evolve in the coming year and whether new challenges arise. At Fuuse, we are committed to supporting installers in overcoming these obstacles by providing them with resources for their clients, tools to expand their business, and overall support to ensure their success.”

The complete report is available for download on the Fuuse website.

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